Sales Associate

Descripción del puesto

• Assists customers using advanced knowledge of merchandise and customer service skills with more complex customer requests
• Resolves customer issues using store guidelines; escalates complex issues to next level
• Impacts the sales results and overall customer experience of the assigned merchandise area
• Is able to work in multiple merchandise areas
• Able to Communicate and give Feedback
• Leads by example and an expert within their specialist areas.

Essential Duties & Responsibilities

• Requires broad knowledge of the merchandise in multiple product area in store
• Able to Communicate and share knowledge with Associates
• Excellent Customer Service and the ability to Selling Culture Sales Model
• Demonstrates One Team, One Family focused on the Customer
• Completes work with a limited degree of supervision
• Able to adapt quickly to change and support others

Perfil

• Essential previous exposure within a retail environment
• Can support with coaching and training new staff members
• Ability to work autonomously in a fast paced and dynamic environment
• Demonstrates and ability to engage others, utilizing Business Tools
• Ability to take ownership of tasks
• Required language: local language, English to an intermediate level