TheFork, a TripAdvisor® Company is the leading online restaurants reservation platform in Europe, Australia and Latin America, with a network of more than 80,000 restaurants worldwide, more than 30.5 million monthly visits and present in 22+ countries around the globe.
TheFork connects restaurants and diners.
Through TheFork (website and application), as well as through TripAdvisor, users can easily select a restaurant according to preference criteria (such as the localisation, type of cuisine, restaurant type and average price), consult user reviews, check real-time availability and instantly book online.
From the restaurants’ side, TheFork provides them with a software solution, TheFork Manager, which enables restaurants to optimize reservations management, streamline operations and ultimately improve service and revenues.
TheFork team aims to inspire and enable people to confidently discover, experience and share food. We operate under a shared set of values that define how we do business and how we interact with our colleagues, our partners, our customers and our food community. We strongly believe that building a diverse workforce of people from all walks of life helps us have a richer, more vibrant, more successful workplace.
This Role will report to the Global Head of Sales and will work very closely Sales Director in local market
Located in our office in Barcelona, s/he will be part of the Global Sales team, in charge to acquire new Restaurants and to sell yield management solutions.
What You Will Do
The Inbound Sales Manager develops the existing Sales team, consisting of 10 inbound sales – We expect the team to grow significantly in the next 2 years.
Leading an international team of Inbound Sales
Improve productivity of the team
Work with central B2B Marketing team in order to define, fine tune and improve all the processes and content of the lead generation campaigns, with the goal to generate more inbound leads
Develop and maintain relationships with key stakeholders within TheFork
Work closely with the Country Sales leaders to ensure consistency & alignment Vs country targets
Developing company / team KPIs
Work together with rest of sales & Account management teams in the pursuit of excellent results and flawless execution
Keep up with product training and new offerings as well as latest value proposition
Who You Are
Fluent in English AND Spanish
High level of Italian and/or French
5 years team management skill experience in inside sales
experience in B2B online environment and / or leisure-restoration.
Autonomous and familiar to work with KPIs and targets at individual, team,and company level Strong organizational and analytic skills
Ability to manage multiple priorities and tasks
Excellent sales, negotiation, customer service, nurturing, educating and communications skills
Self-motivated and thorough
Experienced at building effective customer relationships through positive communication, honesty and trust
Target driven and proven self-starter with ability to deliver on targets without constant supervision
Ability to work in a fast-paced, high-performance environment with a hands-on approach and demonstrated ability to multi-task and think creatively
Good business judgment when making decisions and always considers the relevance/impact of each decision on the business
Problem-solving skills
Team player
Plus requirements:
Knowledge of the hospitality industry.
Already work with SalesForce CRM
What We Offer
Permanent contract
Competitive fixed salary
Ticket Restaurant
Interesting discount in private health insurance
Compensation for practicing sports in any gym in Barcelona