Technical Sales Consultant, Biotechnology - Spain

Overview

Responsible for selling and supporting Biotechnology products in assigned territory. Providing technical support during the sales process, and post instrument sales and application support to current customers and instrument users.

Professional Qualifications

Education

• Ph.D. preferred or relevant laboratory / technical experience.

Experience

• At least 2-3 years lab work experience with solid knowledge of molecular biology and biochemistry techniques; studying proteins In vitro and In vivo, with practical experience using separation and blotting techniques, immunfluorecence detection, flowcytometry, and in vivo imaging to analyze proteins
• Excellent aptitude for and a minimum of 2-3 years experience working with complex lab instrumentation, computers and software, including scientific analysis software packages. Windows and Macintosh operating system familiarity required.
• Proven successful field sales experience in high end capital equipment to life science and drug discovery researchers in academic and biotech/pharmaceutical companies – may consider related biological/analytical field sales support experience in lieu of direct sales experience. Familiarity with key customer accounts in their region is advantageous.
• Excellent oral and written communication skills with proven interpersonal, and presentation aptitude; will be fluent in both verbal and written Spanish and English with other languages being an advantage. Demonstrated ability to teach, train and present technical information in varied situations, one-on-one or to large formal meetings. Enjoys and works well with people.

General

• Able to manage multiple priorities, projects, and tasks. High problem solving ability.
• Able to travel (Europe and International).
• Highly developed sense of integrity, ethics and loyalty.

Position Responsibilities

Specific

• Actively sell LI-COR Biotechnology products / services in territory. Includes qualifying and follow-up of sales leads generated by LI-COR from ads, news releases, shows, mailings, etc. Implement an effective follow-up system for inquiries and sales, and nurture leads to the point of sales closure. Gather and summarize data for evaluation of market impact, share and market strategies. Assist in selling outside of territory as needed. Actively promote and provide information on our reagent product portfolio and technical services to instrument users and owners. Gather information about customer needs, suggestions for product improvements, new product ideas, user issues, and competitive activities, for use by Management.
• Actively seek out reagent sales opportunities during system installations, customer trainings, trade shows and conferences, and drive reagent sales in key accounts.
• Give technical presentations for customers, including seminars and workshops. Conduct on site product demonstrations including: help with logistics, install and start-up of systems, run samples, and adapt, optimize, or develop protocols to meet customer requirements. Participate in trade shows as needed. Help find new sales prospects.
• Travel to the customer's site to set up and verify the operation of products and conduct set-up experiments. Provide instrument, protocol and software training to users. Ensure that the customer is competent and proficient in the use and operation of the products. Conduct and/or participate in customer training courses.
• Take incoming calls from customers and provide technical assistance by phone or onsite regarding the application, use, and maintenance of instruments, chemistries, reagents, protocols and software. Provide basic instrument troubleshooting and maintenance. Provide necessary follow-up and support to ensure a high degree of customer satisfaction.
• Interface with the in-house SERVICE team and provide preventative maintenance and basic technical service as required