Recepcionista de noche

Job description NIGHT receptionist:
At Rodamón we believe in creating welcoming, fun and inspiring environments for our guests and team. We pride ourselves on being a team of globally minded, genuinely caring and friendly individuals. It’s these values coupled with our unquenchable passion for service which created the unique culture that is Rodamón

We need a night Shift Receptionist to join our team in Barcelona.

Candidate will:

• Maintain a friendly, cheerful and courteous demeanour at all times
• Use suggestive selling techniques to sell rooms/beds and promote other services of the hostel
• Assist in registering guests and assigning rooms/beds
• Resolve customer issues, complaints, problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service
• Build strong relationships and liaise with all other department's especially housekeeping, maintenance & reservations
• Performs other duties as assigned, requested or deemed necessary by management
• Thoroughly understand and adheres to proper credit, check- cashing, and cash handling policies and procedures.
• Ensures safety by following guest check in and security procedures and reporting suspicious activity to security, manager, or MOD
• Maintain the cleanliness and neatness of the front desk area
• Run the day end / night audit & police report
• Work closely with the Financial Department to ensure accounting coherence

ESO/EGB

De 1 a 2 años