Groceries Operations Manager (They/She/He)

About the job

About Glovo

We’re a Barcelona-based startup and the fastest-growing delivery player in Europe, Africa, and Western Asia. With food at the core of the business, Glovo delivers any product within your city at any time of day.

At Glovo, you’ll have the job of your life while working together towards our shared vision to give everyone easy access to anything in their city. We welcome top performers that will bring new ideas, diverse perspectives, and provide you the opportunities and freedom to grow and make a real impact on millions of lives… all while having fun!

We believe that diversity adds incredible value to our teams, our products, and our culture. We know that the best ideas and solutions come by bringing together people from all over the world and by fostering a culture of inclusion where everyone feels heard and has the chance to make a real impact. It's because of this that we are committed to providing equal opportunities to talent from all backgrounds.

In your application, please feel free to note which pronouns you use (For example: she/her/hers, he/him/his, they/them/theirs, etc).

Your Work-life Opportunity

Glovo is building the future of cities by enabling anyone to get any product from any store delivered in minutes. Our goal is to provide an on-demand delivery infrastructure for every city in the world, adapted to the local supply status.

Join us as a key member of Groceries Glovo's regional team!!! We offer a challenging and dynamic environment with many opportunities for learning and development.

This role will require a mix of operations management skills, people skills, and creativity to tackle different challenges. The pickers are a key player in Glovo’s groceries business and you will need to ensure their long-term sustainability, as well as its daily performance. Among other things, you will define all the picking process and work hard to improve them continuously.

Be a Part Of a Team Where You Will

• Own operational picking metrics in your region
• Manage local pickers coordinator
• Understand, deep-dive and have under control the picking status and its impact on delivery time to ensure we deliver operational excellence and top-performer customer experience
• Implement, standardize and execute processes among all cities
• Contribute towards the continuous improvement of the global operations department thru out-of-the-box thinking

You Have

• 4+ years of experience in high demanding positions (operations, consulting, investment banking, etc.)
• 2+ years experience managing high performance teams
• Experience in on-demand delivery is a plus
• Analytical skills are a must - knowledge in SQL is a plus
• Results oriented, autonomous and efficient
• Leadership skills - you can motivate your teammates. You’re great at making tough decisions in a sea of ambiguity and keeping everyone on track
• Degree in Engineering, Economics or similar
• Professional English is a must
• University degree or equivalent experience

Experience Our Glovo Benefits

• A ticket to the moon sitting on the fastest rocket - an adventure filled with challenges and professional growth
• Generous equity pack for all employees
• Social benefits (such as fresh fruit every day, free Glovo credits, Culture Days every 6 weeks, the best coffee machine in the world,...)
• Young, international and talented team, used to work in a fast paced and vibrant way - currently, we are over 1300 employees from all over the world!

What You'll Find When Working At Glovo

• Gas: We work hard with energy and passion for what we do.
• Care: We act in the best interest of a sustainable future.
• Good vibes: We always see the positive side in every situation and act with fairness and honesty with everyone.
• Stay Humble: We embrace mistakes and feedback to learn from them.
• Glownership: We roll up our sleeves and get work done no matter our position and level.

If you believe you match these values, we look forward to meeting you!

At Glovo we believe that diversity adds incredible value to our teams, our products, and our culture. We know that the best ideas and solutions come by bringing together people from all over the world and by fostering a culture of inclusion where everyone feels heard and has the chance to make a real impact. It's because of this that we are committed to providing equal opportunities to talent from all backgrounds.

Wanna take a peek into what it's like to work at Glovo? Follow us on Instagram and like us on Facebook!

Glovo is transforming the way consumers access local goods, enabling anyone to get almost any product delivered in minutes. Our on-demand logistics connect customers with independent local couriers who acquire goods from any restaurant or store in a city, as well as deliver urgent packages for a variable fee. As of 2020, we’re currently present in more than 22 countries across Europe, Latin America, Africa, and Asia.

For additional information on Glovo, please visit https://about.glovoapp.com/