Customer Representative - Fashion Industry (UK Mar

Are you interested in Fashion

We are looking for a Customer Service Advisor for a leading Fashion Brand in Spain

Main tasks

• Take incoming customer calls (via telephone email voicemail pager or other automated alerts) and solve users demands related to orders (complaints refunds recommendations etc )
• Maintain service and product knowledge and expertise associated with applications specific to individual customers

We offer

• Part-time (20 hours week) and long-term Contract
• Schedule Monday to Friday from 9 00 to
• Salary 8 Euros gross year up to 615 6 Euros gross year in bonus
• Opportunity to join an international team

Requirements

• High native level of Engslih
• Working knowledge of IT Platform equipment and applications Windows MS Office internet configuration
• Good disposition to work in a customer service environment

- Customer care skills - ability to listen to and understand the customers need

• Ability to take ownership of and progress calls to resolution or to escalate call to resolution

The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate any candidacy because of age disability ethnic marital status gender nationality ideology politic race religion and sexual orientation