Administrative Assistant

Tokio Marine HCC (TMHCC) is a leading specialty insurance group with offices in the United States, the United Kingdom, Europe, Ireland, and other exciting locations. With the strength and stability that comes from being a member of the Tokio Marine group, and more than forty years of growth, profitability, and stability, we offer important insurance products that most people don’t even know exist.

Just as we invest in our company, we invest in our employees’ careers. We provide our employees a collaborative and rewarding environment within which to gain the knowledge, skills, and experience that lead to a rewarding career. Our products allow our customers to take on opportunity with confidence. In turn, our competitive salaries, attractive benefits, and potential for career growth allow you to take on opportunity with confidence.

Administrative Assistant

Description:

As an Administrative Assistant, based in our Barcelona Office, you will form part of a dynamic and international team of professionals that focus on assisting the employees of our Front Office (Underwriting Department). You will directly report to the Administrative Centre Manager and perform administrative tasks, as well as supporting the team’s business development goals. You will be key in helping to build profitable relationships with brokers and insureds and your role will fully support and comply with the company’s objectives and standards.

Main responsibilities:

• 
  Arranging business trips through our external travel agency
• Preparing and submitting employees’ expense reports
• Covering reception (occasionally)
• Assisting the underwriters of your region in:
• Entering insurance policy details in the policy administrative system
• Reviewing / manually preparing invoices and following up on overdue and incorrect payments
• Issuing policy documentation
• Creating and maintaining the client’s folder
• Maintaining the policy administrative system up to date
• Ensuring legal and compliance requirement are fulfilled in the policy documentation and policy administrative system
• Participating in optimizing the operational processes as required

Challenges:

• 
  Dealing with a broad spectrum of cognitive tasks in a time-sensitive environment
• Managing multiple policy administrative systems and databases
• Learning many procedures and following them accurately

Requirements:

• 
  Experience in Administrative position
• Administration related degree
• Fluent in English is a must. Spanish and other additional languages are a plus
• Word and Excel (expert level)
• Good PC and internet research skills

Profile:

• 
  Excellent organizational skills, being able to multitask
• Good analytical and numerical skills
• High attention to detail
• Ability to work independently and with a proactive approach to problem solving, taking ownership
• Ability to work well under stress
• Service oriented, to both clients and colleagues
• Team player
• Reliable and enthusiastic